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Empower your customers to manage and settle their outstanding invoices with the Eloficash Customer Portal.

Offer your customers simple, self-service access to their invoices, speed up your cash flow and reduce the need for reminders.
Eloficash Customer Portal – 31 March 2026 – 01 July 2026 – 59-9218 – AM
A seamless payment experience
Smoother interactions
Optimised DSO

They trust Eloficash to collect payments faster and easier 💚

Features of the Customer Portal

One of the main reasons for late payments is the time spent searching for documents.

With the customer portal, your customers can access their invoices and copies independently.

✔ 24/7 access to invoices
✔ No more email requests
✔ Reduced administrative workload
✔ Faster payments

Less friction means greater customer satisfaction and increased productivity for your teams.

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Give yourself a clear overview of upcoming payments.

Your customers can directly indicate their payment intentions and explain any delays.

✔ Commitment to a payment date
✔ Explanation for any delays
✔ Greater visibility for your teams
✔ Forecasting of incoming payments

You turn your payment reminders into constructive and predictable exchanges.

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Disputes are a major obstacle to collecting payments.

The portal allows your customers to report and track their disputes easily, without the need for multiple exchanges.

✔ Online dispute reporting
✔ Real-time tracking
✔ Centralised communication
✔ Faster resolution

The result: invoices cleared more quickly and DSO kept under control.

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Make payment easier to speed up your cash flow.

Your customers can pay their bills in just a few clicks, directly via the portal.

✔ Simple and secure online payment
✔ Credit/debit card or bank transfer
✔ Payment of one or more outstanding balances
✔ A smooth and fast experience

Less friction = more payments, faster.

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Without: Costly debt recovery vs. With: The Customer Portal

Move from a passive debt recovery process to a seamless and effective customer experience

❌ Before: Costly debt recovery
✅ After: with the Customer Portal
Access to invoices
❌ Invoices sent by email, which are difficult to find
✅ Access invoices and copies at your convenience, 24/7
Tracking pledges
❌ Unrecorded payment commitments, informal promises
✅ Centralised and reliable payment commitments
Monitoring of legal disputes
❌ Scattered communication (emails, Excel), lack of visibility
✅ Real-time reporting and monitoring in a single platform
Payment
❌ A lengthy, cumbersome process that relies on follow-ups
✅ Quick and easy payment directly online
Customer relations
❌ An increase in demands and frustrations
✅ Smooth, transparent and structured communication
Team productivity
❌ Time wasted on repetitive administrative tasks
✅ Less admin, more time to focus on management
Collection performance
❌ Slowed down by irritants
✅ Streamlined thanks to a streamlined and efficient process

Results achieved by our customers within the first few months

Satisfaction
& improved customer experience

-30%
overdue receivables ratio with Eloficash

80%
of time-consuming tasks eliminated

70%
in time saved when handling disputes

To find out more...

Download our brochure and find out how to reduce your payment lead times whilst improving customer relations.

Our customers say it best 💚 

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“With Eloficash, our credit management teams now spend two-thirds of their timeanalysing payment performance and behaviour, rather than on administrative tasks. This increase in efficiency has enabled us to reduce our DSO by 8 days in France.”

Customer portal

See the Customer Portal in action

Watch the recording of our webinar on the Customer Portal and discover how to accelerate payments without compromising customer relationships. 👉

Do you have any questions about the Eloficash Customer Portal?

What is a customer portal for invoice management?

A customer portal is a secure online space that allows customers to access their invoices, monitor their account status and interact with the company (payments, disputes, enquiries).
It simplifies accounts receivable management and speeds up collections.

Why set up a customer portal?

A customer portal helps to reduce friction in customer relations: fewer requests for duplicates, fewer email exchanges, and greater visibility over payments.
It directly helps to improve DSO and team productivity.

How does a customer portal help speed up payments?

By providing direct access to invoices, making it easier to pay online and allowing customers to commit to a payment date, the customer portal reduces payment lead times and speeds up cash collection.

Is the customer portal secure?

Yes, a customer portal is a secure, authenticated space that guarantees the confidentiality of financial data and communications. Online payments are also secured in accordance with banking standards.

What is the difference between a customer portal and debt collection software?

The customer portal is a user-experience-focused tool that facilitates customer interactions and payments.
The debt collection software, meanwhile, organises internal processes (reminders, prioritisation, management of customer accounts).
The two work together to optimise cash collection.